User data is deleted in the PhotoWear mobile app by Squeaky Dog Studios by selecting My Account and then Delete my Account.
Types of Data that will be destroyed
- Your photos and albums created in PhotoWear that have been previously stored in the cloud.
- Your PhotoWear online account and associated meta-data.
Types of Data that may be retained
- Locally saved photos and albums in the PhotoWear mobile app. These are deleted when the app is uninstalled.
- Analytics and crashlytics that do not contain personally identifiable information.
- Communications with our help desk system (these are automatically deleted after 2 years).
- Email subscription to PhotoWear newsletters (PhotoWear Insiders). Every email contains an unsubscribe link.
Steps to delete your account and associated user data
- Open the PhotoWear mobile companion app on your smartphone.
- Tap the profile icon in the upper left.
- Sign-in to your PhotoWear account if you have not already done so.
- Tap the My Account menu option
- Tap the Delete my Account button and follow the steps to delete your cloud account and associated user data.
- Contact us at support@squeaky.dog if you have trouble deleting your account and user data after attempting to complete the steps above.